Mario Greco, Group CEO of Zurich Insurance Group, on Customer Growth, Specialty Business and the Limits of Globalization
You have been leading Zurich since 2016 and are now in your fourth three year plan running until 2027. Looking back on these almost ten years as Group CEO: How has your understanding of how Zurich needs to be led today changed the most? Ten years is a long period of time and a lot has changed. The markets have evolved, the company has developed, and the issues and needs today are very different from ten years ago. At that time, Zurich needed a clear strategy and had to restore credibility and reputation in the markets. Today everybody knows our